Are installation services offered by Artificial Grass Direct?
Are installation services offered by Artificial Grass Direct?
Of course. Get in touch with us on 01772629654 and we can help!
Will you offer me a free artificial grass sample?
Will you offer me a free artificial grass sample?
Sure. The last thing we want as the UK’s leading supplier of artificial grass is for you to be unhappy with your purchase. We offer samples of all our artificial turf, such as our 40mm artificial grass, so that you can see and feel the product before you buy. Simply select the sample you would like and add it to your basket. We will then send you a small sample of the artificial grass free of charge!
Can I get advice on how to lay artificial grass?
Can I get advice on how to lay artificial grass?
Absolutely.
In a nutshell, measure the area where you want to lay the artificial grass and prepare the surface. Remove any debris or rocks, and ensure the surface is smooth and level. Install a weed barrier over the area, followed by a layer of base material such as crushed stone or gravel for good drainage. Next, install edging around the perimeter to hold the artificial grass in place. Cut the artificial grass to fit the area and lay it out over the base material, ensuring to install artificial grass underlay. Be sure to cut the edges neatly and overlap any seams by at least 2–3 inches. Finally, secure the artificial grass using landscaping fixing nails or adhesive and add infill material if necessary.
What sand infill do I need for artificial grass?
What sand infill do I need for artificial grass?
At Artificial Grass Direct, our range of turf is premium, and no sand infill is required. Generally speaking, though, sand infill can help to keep your artificial grass looking neat and tidy, and also makes the grass feel more realistic and stable.
However, it’s not essential and some people prefer not to use it. If you do decide to use sand infill, we recommend using kiln-dried (silica) sand. This type of sand is ideal for artificial grass as it is free from organic matter and will not damage the turf.
Can artificial grass be laid on soil?
Can artificial grass be laid on soil?
Yes, artificial grass can be laid on soil. However, it must be a stable and level surface and the soil needs to be compacted to ensure the artificial grass doesn’t sink or move. For best results, we advise laying a weed membrane over the soil and adding a layer of base material such as crushed stone or gravel to provide good drainage. Once this is done, the artificial grass can be laid on top.
Can artificial grass be laid on concrete?
Can artificial grass be laid on concrete?
Yes, artificial grass can be laid on concrete. However, you will need to make sure that the concrete is level and without any cracks. You will also need to add a layer of base material such as crushed stone or gravel, as well as a weed membrane, before laying the artificial grass. This will provide good drainage, prevent weeds from growing and make the grass feel more realistic.
If you want to spruce up your property with an artificial grass balcony, take a look at our range of fit for purpose fake grass.
Can artificial grass be laid on sloped surfaces?
Can artificial grass be laid on sloped surfaces?
Yes, artificial grass can be laid on sloped surfaces. It is important to ensure that the slope is not too steep and that the surface is stable and level. To ensure the artificial grass does not move, you may need to use a combination of artificial grass adhesive and landscaping staples to fix it in place.
Can artificial grass be laid on decking?
Can artificial grass be laid on decking?
Artificial turf can be laid on decking, but there are several important considerations to keep in mind. Firstly, ensure the decking is in good condition and level to prevent uneven wear and tear. Secondly, use a weed membrane to prevent weeds from growing through the artificial grass, and choose a high-quality outdoor artificial grass that can withstand various weather conditions.
It’s important to use adhesive to secure the artificial grass to the decking to prevent it from shifting or lifting. Additionally, if the decking will be used for high-impact activities, like a play area for children, consider adding a shockpad underlay. Following these guidelines will ensure a successful installation of artificial grass on decking, creating an attractive and low-maintenance outdoor space.
Whilst it is possible to lay artificial grass on decking, taking the time to prepare the surface and choose the right materials is key to achieving a long-lasting and visually appealing result.
Does artificial grass get hot?
Does artificial grass get hot?
Yes,artificial grasscan get hot. Our range of artificial grass is made from high-quality materials and is designed to be soft and comfortable to walk on. It is also UV protected, so it won’t be affected by the sun’s rays.
We are thinking of laying artificial grass at our sports facility, is your artificial grass suitable for playing fields?
We are thinking of laying artificial grass at our sports facility, is your artificial grass suitable for playing fields?
Yes, our artificial grass is suitable for sports facilities and playing fields. Our range of artificial turf is designed to be durable, hard-wearing and realistic. Some examples of uses at sports facilities in the UK include; football pitches, hockey pitches, rugby pitches and cricket pitches. Using drainbase for your artificial playing field will also help to decrease the chances of flooding on game day.
Is it possible to recycle your artificial turf?
Is it possible to recycle your artificial turf?
Yes, it is possible to recycle artificial turf. Artificial turf is made from a variety of materials, including plastic, rubber, and other synthetic fibres. These materials can be recycled, and many companies now offer recycling services for used artificial turf.
The recycling process typically involves separating the different components of the turf, such as the plastic fibres and the rubber infill. These materials can then be repurposed for other uses, such as creating new products or building materials. In some cases, the turf itself can be recycled and used to create new artificial turf.
Recycling your artificial turf is a great way to reduce waste and minimize your environmental impact. It’s also a cost-effective way to dispose of your old turf, as many recycling services offer free or low-cost disposal options. If you’re interested in recycling your artificial turf, be sure to check with local recycling facilities to see if they offer recycling services in your area. In order to minimise wastage, we also offer artificial grass offcuts.
How long will I wait on delivery?
How long will I wait on delivery?
All orders placed will be processed at the first opportunity.
For EXPRESS Delivery – We do not count the day you place your order or the next working day. Does not include weekends. Order Monday your delivery day would be Weds, Thurs or Friday. Any questions please confirm prior to ordering.
Once your order is picked and packaged, we will notify you of the the delivery date. We are unable to update you untill your delivery has been planned.
Currently we deliver between 2-7 working days (Mon-Fri).
If your new grass out of stock then delivery can sometimes take longer, however, your personal advisor will contact you to let you know asap and discuss when it is due back in stock. We have 2-3 deliveries a week so waiting will not be long if it is out of stock.
What happens on the day of delivery?
What happens on the day of delivery?
The day before your delivery is due, if requested your driver can contact you 30 minutes prior to delivery to ensure someone is home to received. The delivery is Kerbside only and the customer is responsible for moving the grass into a safe location. Please be aware that it can be very heavy. In the unlikely event that you have any problems with your delivery please contact us and we will do all we can to ensure that your problem can be resolved.
Can I track my order once it’s been dispatched?
Can I track my order once it’s been dispatched?
Yes, you can! As soon as your order leaves our warehouse, we’ll send you a confirmation email with a tracking link. This allows you to follow your parcel in real time, so you’ll always know where it is and when to expect it. Whether you’re getting ready for a weekend project or managing a larger installation, our live tracking helps you plan ahead with confidence. If you have any issues accessing your tracking info, our team is just a phone call or email away.
I’d like to finance my artificial grass, is this something you offer?
I’d like to finance my artificial grass, is this something you offer?
We have flexible finance payment options at Artificial Grass Direct. We now use Klarna to make it easier for customers to purchase their artificial grass. You can choose from multiple payment options: pay later in 30 days or split the cost into 3 equal monthly payments. All payment options are interest-free and you can apply online in just a few minutes.
We do advise customers to read the Klarna terms and conditions before making a purchase, as late payments may incur additional fees
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